Launch the Support Application
In just a moment, you will be prompted to install an ActiveX component. Please click on the appropriate prompts to accomplish this. When installed properly, you will see your Client ID# in bold letters. Please give this number to the telephone support representative.
But Please Call 888.844.3336 First...
It's ok if you haven't called our Care Center yet, but now is a good time to start dialing if you haven't already. The Customer Care representative will ask you for the Client ID that will be printed below, so that they may connect to your computer. This client ID changes every time you visit this page and is only valid while you have this page open. This prevents a technician from being able to access your computer without your permission.
Watch This Video:Easy to Install!
If Instructed by a Help Me Techs Representative Please Click This Link .

